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Xerox WC6027 Cyan toner CRUM error

Product Name: Xerox WC6027
Operating System: Windows 10

Hi, I get this message on Xerox WC6027:

 Cyan toner CRUM error

I tried to put back the original toner, I bought another toner but same error.

I've cleaned the pins, not helpet.

What can I do?

 

thank you

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2 Replies
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Community Manager
Community Manager

Re: Xerox WC6027 Cyan toner CRUM error

Hi kosi636,

Thank you for using the Support Forum. Please take a look at the article and solutions for the cyan (C) CRUM error.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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New Member
New Member

Re: Xerox WC6027 Cyan toner CRUM error

I just replaced the black toner cartridge and still i'm getting a crum error.

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