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2 Replies
Marshal1l
New Member
New Member
‎07-25-2020 04:45 AM

Re: Xerox WC6027 Cyan toner CRUM error

I just replaced the black toner cartridge and still i'm getting a crum error.

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-10-2020 07:25 PM

Re: Xerox WC6027 Cyan toner CRUM error

Hi kosi636,

Thank you for using the Support Forum. Please take a look at the article and solutions for the cyan (C) CRUM error.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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kosi636
New Member
New Member
‎07-01-2020 08:21 AM

Xerox WC6027 Cyan toner CRUM error

Product Name: WorkCentre 6027
Operating System: Windows 10

Hi, I get this message on Xerox WC6027:

 Cyan toner CRUM error

I tried to put back the original toner, I bought another toner but same error.

I've cleaned the pins, not helpet.

What can I do?

 

thank you

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