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Mitchell889923-xrx
Moderator
Moderator
‎09-30-2014 10:40 AM

Re: Xerox Workcentre 7855 Bypass Tray 5 empty

Hi gsmith12,
Thank you for using the Xerox forum.

Is it possible that a networked user sent a job using that tray and the proper size was not there so it is stuck trying to print?

 

If you disconnect the network and then try to print directly from 1 device does the message still appear?

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Kimzi
Valued Advisor
Valued Advisor
‎09-30-2014 09:08 AM

Re: Xerox Workcentre 7855 Bypass Tray 5 empty

Hi you!

 

I cannot find anything on this fault code unfortunately, hopefully someone else have access to the service manual or something similar.

What if you put a paper in the bypass tray, does the printer start to print something?

 

Best Regards

Kimzi


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gsmith12
New Member
New Member
‎09-29-2014 04:30 AM

Xerox Workcentre 7855 Bypass Tray 5 empty

Product Name: Other - specify product in post

Our 7855 which has latest firmware installed keeps reporting that the bypass tray 5 is empty, even when nothing is being printed of copied to it.

 

none of our other 7855 exhibits this problem.

 

error coded 07-535-00 is displayed as the status code for this message on the UI

 

grateful for any advice

 

Graeme

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