Xerox Workcentre Black copy/scan

[TammyL-Xerox]

Hello Xuli, 

Here is an article for completely black output. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100 

[Xuli]

Hi everyone,

I have a problem with my Xerox Workcentre 7220.
When I scan or copy something, i only get a black copy.
Does anyone have an idea?

Thanks in advance