Xerox Workcentre M118i Please Wait... Message

[RKovack]

No, apparently there was a paper jam and this happened after it was taken care of.  It is a network printer that is being shared through Windows Server 2008.  The message appears with and without being connected to the network.  I tried cleared the printing que of older jobs, but that didn't help at all. 

[Kimzi]

Hi, RKovack!

Is this something that happened recently?

Was it during a firmware install?

Is the printer connected through TCP/IP?

Best Regards

Kimzi

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[RKovack]

We have a Xerox Workcentre M118i that has recently stopped working.  When the power is turned on, "Please Wait..." is displayed and nothing else will appear on the screen after.  I was wondering why this would continue to be displayed and if there is a way to bypass this message when the power is turned on?  Any help would be appreciated, thank you in advance.