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Nguedes84 New Member
New Member

Xerox machine in non customer mode

I had a Xerox workcenter 7535 in non customer mode.

What is this exactly and how can i fix it?

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Xerox machine in non customer mode

Hi Nguedes84,

Thank you for using the Support Forum. Sounds like you may be in some sort of service mode.  If you have already shut down the machine and then powered it back on and the error still occurs please consider contacting your support centre for further assistance.

Community Manager

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Xerox Employee JohnS2-Xerox
Xerox Employee

Re: Xerox machine in non customer mode



Only thing you could try is powering down the printer and remove the network cable.


turn on the printer and if the install wizard appears then complete the wizard


If this doesnt work (or the wizard doesnt appear) then an Engineer needs to come onsite to change a NVM value(s)

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