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Xerox workcentre 6015 077-901 paper jam

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Hi,

 

I have a problem with my new Workcentre 6015. When I turn on the machine always show this message "Paper Jam 077-901 open the rear door and remove the paper", but there is no paper!

 

Please help me

Thank you 

Rodrigo

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Re: Xerox workcentre 6015 077-901 paper jam

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Solved,

 

I pull up the printer top and turn on the power button. So the magic happens, normal initialization without any error message.

 

I hope this information could be helpful to others.

 

Thank's

Rodrigo

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Re: Xerox workcentre 5330 077-901 paper jam

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I have got the same problem of paper jam , hv opened the cover [A]  search for the paper and no paper , blow atill no solution . Any assistance please

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Re: Xerox workcentre 5330 077-901 paper jam

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Hi Irengej,
Thank you for using the Xerox forum.

I would suggest that you review the following site for a possible solution.
WorkCentre 5325/5330/5335 Support & Drivers

There are many tips for specific jammed paper.

If that does not help resolve your issue you may want to consider conatcting your local product experts.

If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Re: Xerox workcentre 6015 077-901 paper jam

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I am having the same problem Xerox 6015 paper jam 077-900 - there is no more paper jam. I turned off the printer. I double checked. I pressed "ok". Turn off again. Nothing... I am still having Xerox 6015 paper jam 077-900. How can I solve the problem? Thanks you.

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Re: Xerox workcentre 5330 077-901 paper jam

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I'm also having the same issue. There is some ripped paper inside of the printer (I guess). Is there a possibility to let it run the stuck paper out?
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