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booting problems

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Product Name: Docucolor 252
Operating System: Windows 7

I have a docucolor 252 and I disconnected the professional finisher and now fiery wont boot.  Will still print as copier but can not make connection with fiery.  Does it have to have the Professional finisher attached for the fiery to boot.  It goes through the boot up process but has FF code on Fiery.

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Valued Advisor
Valued Advisor

Re: booting problems

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Hi,

There is no connection between the finisher and the Fiery. It is simply a coincidence. If the problem remains after the restart, the Fiery software will have to be reinstalled.

 

Gabi

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Re: booting problems

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I have the disks but is there a simple way to reinstall the software or instructions?

 

Thank you

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Valued Advisor
Valued Advisor

Re: booting problems

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Yes, it is simple. On the CD1 there is an EXE. and you must follow the steps described there.