cancel
Showing results for 
Search instead for 
Did you mean: 
tlovegrove New Member
New Member

c2424 basic vs. advanced drivers / software

I was just given a c2424 unit. I'm using it with Windows 7x64 via usb, and Windows installed drivers for it. I can print to it - but just barely. The print options in the Windows dilaogue are almost none (for example, no options for duplexing, print quality, colors, etc.).

Surely a printer this nice has much more robust print options. So I'm thinking I must have some simple drivers installed instead of the real deal. But every time I try to download to drivers package from the Xerox website, it can't find the printer and keeps asking me for a printer IP address.

Obviously I'm lost about this kind of printer setup. Sorry for the newbie question.

0 Kudos
3 Replies
Kimzi Valued Advisor
Valued Advisor

Re: c2424 basic vs. advanced drivers / software

Heya!

 

You have to install the correct driver from the Xerox Homepage, Windows built in drivers is not recommended.

 

And you have to install it using the USB-Port and not an IP Address if its not connected to the network.

If you have the driver downloaded, unpack it to a known place.

 

1. Go to Start -> Devices and Printers -> Add a Printer

 

2. Here you will have to click on “Add a local printer”

3. Here you check “Use an existing port” and choose the correct USB-port, usually “USB001”.
If it does not print, you may need to select another USB-port.

4. When done with this just press “Next” and “Finish”
Now you can proceed with the “Add a Printer Wizard”

5.    When you press “Have Disk” a new window will show up where you can navigate to where you extracted the files and choose the correct .inf file for the printer.

 

Hope this helps

Thanks!

0 Kudos
tlovegrove New Member
New Member

Re: c2424 basic vs. advanced drivers / software

That's helpful, but it doesn't seem to work. I get all the way through to 'print a test page' and nothing happens. 

I'm also getting confused by all the driver options on the xerox download page. 

Help! 

0 Kudos
Kimzi Valued Advisor
Valued Advisor

Re: c2424 basic vs. advanced drivers / software

Hey again!

 

Which driver did you choose?

 

Do never print a test page when recently installed a driver, the driver is probably configured to print on the wrong type of paper.

 

Instead just click on continue instead of doing so.

Go to Printers -> right click on the printer -> select printer preferences and change the paper settings.

Now you can print a test page :)

 

Thanks!

0 Kudos