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trucha New Member
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color cube 8700

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Hi,

 

I just bought a new color cube and I am trying to set it up.  It keeps giving me a message that there is no paper/the paper is not the right size for the job.  It wants a4 paper.  I only have 8.5x11.  I keep moving the guides to try and trick it into thinking that there is a4 paper.  This results in a jam.  I re set the guides to 8.5x11 and it looks like it is ok. However, then it says it needs a4 paper to complete the job.  There is also a message that it can scan but not copy or print.  I tried cancelling all of the jobs but it won't let me cancel one which is its test page.  really frustrating!  Any ideas/help?

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trucha New Member
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Re: color cube 8700

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ok turned off and then back on solved problem