i need new firmware for my workcentre 7232. so i came to the xerox and got it. i went online and saw that i could to up load it on a usb. so i put it on a new usb by it self and followed the steps i saw online. but all i get is transffering and the back to download mode . what can i do to get my copier working?
you took the wrong fitrmware , you need ether pcl of ps depending on your machine...
download the correct firmware , create the folder DWLD on your usb stick , put the rom in that folder , boot up the machine with the usb stick in
when booting up the machine , hold the power saver button...
can you explain in detailed manner. just yester day i got 7232 machine.. it has only limited option so i thought that i can firmware update. But after entering firmware update.. machine stuckup in download mode. i restarted the machine 3 to 4 times. but same problem. so i require proffessional help.
Thank you for using the Xerox forum.
I would suggest that you review the following solution.
How To Perform a Printer Software Upgrade Using CentreWare Internet Services (CWIS)
The WorkCentre 7232/7242 Support & Drivers site has downloads, documentation and many solutions.
If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert
Try to shut down the machine and press several times the "Energy Saver" button. Sometimes the button is stuck and the machines enters download mode.