cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

error code 117-323

Product Name: xerox c405
Operating System: Windows 10

tried to do the system / software update as per keypad message

 

stopped halfway through update

 

now error code 117-323  

 

tried the off leave it and back on but still showing faults, it is out of warranty as is 18 months old. xereox quoted £333 !!!!!! to look at it.

 

anyone had this and found a way to restart the update ?

 

benny

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: error code 117-323

Hi,

Try this:

Power off the printer.

1. Power off the printer.

2. Press and hold "both" the Home and Power buttons at the same time.

 

3. Do not release these buttons until the screen displays "SPECIAL BOOT MENU".

 

4. From this menu, select STORAGE DEVICE INITIALIZE MODE.

 

5. Select Yes to Confirm the selection, and the machine will perform a device initialization.

 

Gabi

0 Kudos