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kubiqq
New Member
New Member

fault code C1-5512

Product Name: Xerox B210 Printer
Operating System: Windows 10 x64

Hello, after changing toner in my printer I am getting this fault code. cant find any information about it online. Is it just a toner issue or pritner one? (Here is screenshot windows are Czech but code is clear)a2bf852f-8478-4f52-ab81-559db4e24af0.jpg

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TammyL-Xerox
Community Manager
Community Manager

Re: fault code C1-5512

Hello kubiqq, 

When you replaced the toner was the orange light blinking or solid?  I would suggest checking the supplies status to be sure the correct consumable was replaced.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance contact page.

  1. From a computer (on the same network as the printer) open a Web browser.
  2. In the Web browser address field, enter the IP address of the printer and then press Enter or Return. The CWIS home page will be displayed.
  3. Click Status.

    Note: Many features in CWIS require an administrator user name and password to access or modify. If prompted to enter Administrator Account login details:
    1. For User Name, enter Admin.
    2. For Password, enter the administrator account password that was set during initial access to CWIS.
    3. Click OK.

  4. Click Consumables. Toner Cartridge and Drum Cartridge status information is displayed.

    Click on Consumables
Thanks,
TammyL-Xerox
Community Manager

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