I receive an intermittent 16-560.0 error "Network Controller Error." The machine continues to function, but I'm hoping to resolve the issue.
Please let me know what may be causing the issue.
I've tried an altboot firmware upgrade, but it has not helped.
If possible, please review the below and confirm that the firmware updated all the software. I can't confirm that the network controller OS and network controller versions are the latest.
Software Versions System Software: 061.080.226.05500 Network Controller: 061.086.05340.LL User Interface: 061.056.05420 Marking Engine: 008.037.008 Copy Controller: 061.056.05440 Document Feeder: 025.020.048 Finisher: 002.003.097 Fax: 003.010.004 Copy Controller OS: 061.056.05300 Network Controller OS: 061.056.05300 Scanner: 020.159.000 Software Upgrade: 080.116.00068 Machine Upgrades: Enabled Last Successful Upgrade: Scheduled Auto Upgrades: Disabled Auto Upgrade Start Time: Daily Auto Upgrade Server: 0.0.0.0:21
I don't know what is causing the error but here are the latest versions so it appears they all updated, yours must be the SBC version (CBC/SBC is determined by hardware and cannot be changed).