If the tech "reset it" He would have done an Altboot, which absolutely would have wiped all your settings, and that includes the IP address it was using, so if it has the same IP address he would have had to put it there, and if he did that and never got it to connect to his PWS, get him back there, he clearly isn't done. If he was able to hook it up to his Laptop then I would get looking at the port the other end of the cable is plugged into (hook up your laptop using the connection the printer currently is failing to use)
If it works for you and not the printer, get the tech back to do a Forced Altboot no data backup and make it is on the LAN before he leaves.
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Joe Arseneau
