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donwcarlton
donwcarlton New Member
New Member
‎08-17-2019 02:14 PM

orginal installation disk

Operating System: Windows 10 x64

Anyone know where I can obtain an "Orginial" installation disk for a Phaser 8400, 8500, 8550 (can't find mine)+.  Plug and Play does not work therefore I cannot get a USB printer port.  If I remember correctly the installation disk will search for printers connected via USB.  Willing to buy and and pay shipping.  It may not fix the problem but I am old and want to try it  Have a Win 7 Machine if Win 10 fails.  Yeah, i don't often give up. 

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎08-21-2019 07:34 PM

Re: orginal installation disk

Hi Donwcarlton,

Thank you for using the Support Forum. Please take a look at the "plug and play" solution for the Phaser 8400, 8500, 8550.  I am unable to find a source for any disk.  The solution explains how to connect via USB.  See if this solution helps if not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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