orginal installation disk

[donwcarlton]

Anyone know where I can obtain an "Orginial" installation disk for a Phaser 8400, 8500, 8550 (can't find mine)+.  Plug and Play does not work therefore I cannot get a USB printer port.  If I remember correctly the installation disk will search for printers connected via USB.  Willing to buy and and pay shipping.  It may not fix the problem but I am old and want to try it  Have a Win 7 Machine if Win 10 fails.  Yeah, i don't often give up. 

[CherylO-Xerox]

Hi Donwcarlton,

Thank you for using the Support Forum. Please take a look at the "plug and play" solution for the Phaser 8400, 8500, 8550.  I am unable to find a source for any disk.  The solution explains how to connect via USB.  See if this solution helps if not please consider contacting your support centre for further assistance.