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Ockenio New Member
New Member

paper jam in tray 1 - Workcentre 3225

The paper constantly jamming when trying to print or copy. I have cleared the paper jam several times, clean the rollers severals times but still the issue persist. The paper stucks whenever it tries to go under the where the drum. What could be the issue?

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Community Manager CherylO-Xerox
Community Manager

Re: paper jam in tray 1 - Workcentre 3225

Hi Ockenio,

Thank you for using the Support Forum. Please check out the solutions for Paper Jam.  If none of those help, try a new ream of paper, if it still jams consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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