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paper jam

Product Name: WorkCentre 6027
Operating System: Not Specified

I will appriciate help How to take out paper jam

the paper dose not seen when i open the back of the printer and also not seen when i take out the paper tray

I do see the paper only in the narrow space inside th printer but dont know how to get there

Thank you

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Community Manager
Community Manager

Re: paper jam

Hello sigal. 

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100 

Community Manager

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