Re: phaser 5400

Kimzi · ‎11-11-2014

Hi, drp4451!

Do you happen to use a MAC OS X machine?

What type of file are you trying to print?

Best Regards

Kimzi

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CherylO-Xerox · ‎10-31-2014

Hello drp4451.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 5400.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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drp4451 · ‎10-29-2014

My phaser 5400 has worked great until this morning. It will not print and gives me a massage says "it cannot print an uncompressed doucment"? does anyone know what this error means?