Thank you for using the Support Forum. If you have tried all the solutions for jam at registration error and are still having a problem try a new ream of paper, make sure to fan the paper before loading. Also make sure the paper is within the paper and tray specifications for your machine. If the problem continues please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!