Re: power save

CherylO-Xerox · ‎11-11-2021

Hi brads,

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100

Thanks,
CherylO-Xerox
Community Manager

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brads · ‎11-08-2021

Hello. I have recently been working on a xerox 7845i. Everything appears to point to the main board. I was onsite for about 3 hours and only got the machine to fully power up twice. All the power save settings have been maximized or turned off. However, the machine almost immediately goes into a power save mode and won't wake up without fully cycling the power multiple times. I checked the power source and the power supply and neither seemed to fluctuate or dip even slightly. I went to look up the price for the main board and found out that there are two versions. Any help would be apprciated.