Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Highlighted
lawyer@eskimo.com
New Member
New Member
‎08-12-2016 05:00 AM

"Problem with local interface detected" on WorkCentre 5638.

Doesn't t boot up but user interface states:  "Problem with local interface detected.  Turn off and restart".  Unit dosn't turn off unless unplugged.  16K copy count.  Unit worked fine until I recently but gently, hand trucked it to the second floor.  Can it be a local ionterface board failure?  Where is that board located.  It doesn't appear to be located in the pull-out rear board tray.  Thanks for any and all help.

 

Richard

0 Kudos
Reply
1 Reply
Highlighted
Joe Arseneau
Valued Advisor
Valued Advisor
‎08-12-2016 02:19 PM

Re: "Problem with local interface detected" on WorkCentre 5638.

It is likely the battery or the software module. Probably one of them is slightly loose after the move.

You would need a Service manual to figure out how to get to them if you don't have access to a Xerox tech..

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Reply