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jozef71
New Member
New Member
‎03-02-2019 03:18 AM

reset to factory defaults

Product Name: WorkCentre 6025
Operating System: Windows 7 x64

Hello,

should somebody help me, with reseting my printer to factory defaults?

When I installed my printer to new notebook, printer after restart stay in status - "Cartridge are original", but dont change to standard view

printer is no printing, none of buttons (Wifi, scan, print, type No of copies, etc...)  on the pad are not work :(, only swich on/off

and sleep mode is no functionaly too

I cant reset it during IP connection, because, at first I installed printer for USB connection

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎03-04-2019 06:36 PM

Re: reset to factory defaults

Hello jozef71.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6025.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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