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redwood
New Member
New Member

system upgrade error

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 7

good morning,

i have a serious issue using my xerox workcentre 7855 it does not boot to login menu, it always rebooth on its own( its not blinking any green light). i tried updating the firmware using usb drive but its showing software upgrade error. please what can i do to resolve it?this is the error code its show when i'm updating thr firmware from a usb drivethis is the error code its show when i'm updating thr firmware from a usb drive

this is the error message its shoes when i'm upgrading the firmwarethis is the error message its shoes when i'm upgrading the firmware

 

IMG_20191107_124023_3.jpg

 

this is where it usually load to before rebooting itselfthis is where it usually load to before rebooting itself

 

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3 Replies
NFcamargo
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New Member

Re: system upgrade error

I'm having the same problem. Could someone help?

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andymbody
Valued Contributor
Valued Contributor

Re: system upgrade error

 

This thread is almost 2 years old. You may want to start you own thread. But...

Based on the pics uploaded by the OP, this is more than likely a bad hard drive. You may be able to get a little more life out of the drive by simply albooting the sw but the issue will probably return in the future.

Andy

NFcamargo
New Member
New Member

Re: system upgrade error

ok. Thank u so much!!
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