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workcenter c226

Hi a buy a workcenter but i received it with error f9-00 ( cannot star the printe controller) . i conectet it with usb , network, lpt1 the pc not recognise it.

 

thanks

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Community Manager
Community Manager

Re: workcenter c226

Hi jorge_costa_cv,

Thank you for using the Support Forum. please try the following: 

NOTE: The correct order to power OFF and ON the machine and optional Fax Module should be followed to avoid problems.

  1. If the optional Fax Module is installed on the rear of the machine, locate the power switch on the side of the module and move it into the down position to power OFF the module.

    Fax Power Switch

  2. Power OFF the machine using the power switch located on the left side of the machine, towards the front. Move the switch into the down position to power OFF.

    Power Switch Location

    NOTE: Wait a minimum of 30 seconds before powering the machine ON.

  3. If the optional Fax Module is installed, move the power switch into the up position to power the module ON.
  4. Power ON the machine by moving the power switch into the up position. The Touch Screen will indicate when the machine is ready for use.

If this does not help then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Re: workcenter c226

hi the machine not have fax module. has printer module but not recognise it
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Community Manager
Community Manager

Re: workcenter c226

Hi jorge_costa_cv,

If this did not help then you would need to have a service person to come look at the machine. 

 

Thanks,
CherylO-Xerox
Community Manager

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Re: workcenter c226

im in cape verde is impossobel to have a xrorx tecnhiician . nedd help to try to resolve by my self. im electronics eng and informatic. i want know if the print module work withou the hard disk?? if possible the error is because the hard disk have problem?/

thanks

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