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Thank you very much for your help!
Hi!
When replacing the fuser you should be able to reset the counter by doing as following:
Best Regards
Kimzi
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Good Afternoon,
I was wondering if anyone had an issue when the fuser doesn't register correctly with the Copier. It shows that it currently has 65% life remaining and the status is replace under the Fuser Module. We bought a brand new fuser and the life went to 0%.
I checked the firmware to verify it wasn't a bug and updated it to the latest version 072.030.004.09101. The error went away for 10 minutes then came back. Is there a reset or a area where i can change the replace expectancy?
Thanks!
Steven
Solved! Go to Solution.