Every time I try to setup both machines 5765 and 5790, they give me this fault, "ensure finsiher is docked"
The 2 cords in their place
The finisher is latched to the machine
and when I open the finisher door the screen gives error "door is open", it means the connection is correct
Need help to fix that and can start printing
Thank you for using the Support Forum. Please take a look at the solution for the ensure finisher is docked message. If this does not help please consider contacting your support centre for further assistance.