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steve33 New Member
New Member

xerox 5765 and xerox 5790 problem, ensure finisher is docked

Every time I try to setup both machines 5765 and 5790, they give me this fault, "ensure finsiher is docked"

The 2 cords in their place

The finisher is latched to the machine

and when I open the finisher door the screen gives error "door is open", it means the connection is correct

 

Need help to fix that and can start printing

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: xerox 5765 and xerox 5790 problem, ensure finisher is docked

Hi steve33,

Thank you for using the Support Forum. Please take a look at the solution for the ensure finisher is docked message.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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