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New Member
New Member

xerox workcentre 7335

the scrren on the printer isn't working properly. when i press something it dosn't work. buy some do work just i have to press on another place on the screen not on the place where that option is.

for example if i bring up the login screen the bottom letters - z x c v b n m etc. - work properly, but the next line a s d f g h j k l etc. - dont work only if i press the q w e r t y u i o p - in other words when  i press the Q in comes up an A.

and this is what happens the whole way up and the top options like "enter" dont work at all .

is there a way to reset the screen? or is something internal broken?

 

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Agency Analyst
Agency Analyst

Re: xerox workcentre 7335

 
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New Member
New Member

Re: xerox workcentre 7335

no i don't have a maintenance agreement.

but is there a way i can change what type of paper i placed in the trays through my computer, instead of from the screen?

in other words i wana change the paper tray attributes through my coumputer instead of on the machine.

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Occasional Advisor
Occasional Advisor

Re: xerox workcentre 7335

Unfortunately you will need a new console.

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Valued Advisor
Valued Advisor

Re: xerox workcentre 7335

Hey!

 

Have you tried calibrating the screen? it's a long shot, but since the touch function still works I believe trying is not a waste of time, takes a few minutes. Just follow THIS.

 

As said before, it may not work at all, and you might end up with being in need of an engineer.

 

Best Regards

Kimzi


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New Member
New Member

Re: xerox workcentre 7335

yes i tried calibrating it was detecting the worng places.

buy anyway, i know its not recommended, but i unscrewed the whole console (very complicated, had to put each type of screws seperately to remember where they were) it looked to me that one connection there was loose a little, i washed up the glass good, reconnected everytthing, and thank god now its working perfectly.

in other words i was an engineer myself. but please no one copy me. the whole console to buy new is also not that much it would be $700 u can connect it yourself.

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