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6 Replies

Re: Paper size issue

The “Paper Mismatch” or “Paper Size Mismatch” error can occur when the paper, envelopes or other media loaded in the printer tray or feeder is a different size than the paper selected in the printer settings and is a safeguard programed into your printer to prevent ink or toner from being wasted.  GoMedicare Cost

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rdaniels2
Valued Contributor
Valued Contributor

Re: Paper size issue

You should be able to select the what paper to use.

Here is a link that could be useful.

https://mopria.org/how-to-print

Randy
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Re: Paper size issue

I came across the same issue
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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Paper size issue

Tray 1 is Tabloid

Tray 2 is Legal

Trays 3-4 are Letter.

Tray 5 is Tabs.

 

Job probably printed to tray 3, I didn't check which had priority.

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Joe Arseneau
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ChrisAXA0JC-AA
Agency Analyst
Agency Analyst

Re: Paper size issue

Was there tabloid paper loaded in at least one of the trays?

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Paper size issue

I just printed to Letter LEF via MOPRIA from an LG G4 on Android 6.0.1 and a Nexus 5x running Android 7.0.1 without issue to a 7835 running 073.040.106.26100

 

2016-09-30 16.58.28 (Small).png

 

2016-09-30 13.56.44 (Small).jpg

 

2016-09-30 13.58.42 (Small).jpg

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Joe Arseneau
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ChrisAXA0JC-AA
Agency Analyst
Agency Analyst

Paper size issue

I recently installed a 7845 for a customer.  I tried to demonstrate the Mopria app by printing a picture from her phone.  Even though the app settings showed to use letter size paper, it printed on tabloid.  The only time I was able to print the picture on letter was when I removed tabloid from the trays.  Is there a fix for this? FW ver.: 073.040.075.34540

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