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paulmusn510
New Member
New Member

Workcentre 7220 driver not working on El capitan os 10.11

Our facility has both Mac and PC users all of the PC users have no issues with their drivers but all of the Mac users using mac os 10.11 El Capitan system can connect to the printer but not able to print, a error page is printed by the printer mentioning post script...some PC users had the same issue but were able to install the pcl 6 driver which I do not see available for the macs.  Please help.

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4 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Workcentre 7220 driver not working on El capitan os 10.11

It isn't the Mac causing the issue, the printer has a paid option to use PS, which your Mac needs, and the printer hasn't got.

You need to call sales, there are no PCL drivers for Mac.

 

You can verify if I'm right in CWIS or on the config sheet.

 

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Joe Arseneau
Noble
New Member
New Member

Re: Workcentre 7220 driver not working on El capitan os 10.11

I found a post from a year ago with a link to download the Install El Capitan.app, but can't find it now. Does anyone have a link? Thanks so much.

 

 

 

 

 

 

 

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CherylO-Xerox
Community Manager
Community Manager

Re: Workcentre 7220 driver not working on El capitan os 10.11

Hi Noble, 

Thank you for using the Support Forum. Try this link to the WorkCentre 7220 for El Capitan, Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Brawley_866
New Member
New Member

Re: Workcentre 7220 driver not working on El capitan os 10.11


@Joe Arseneau wrote:

It isn't the Mac causing the issue, the printer has a paid option to use PS, which your Mac needs, and the printer hasn't got garageband.

You need to call sales, there are no PCL drivers for Mac.

 

You can verify if I'm right in CWIS or on the config sheet.

 

Capture.GIF

 

 


Thank you for sharing the informtion about the drivers not working on El capitan os 11.01 and resolving it too.

I will contact support forum to recieve further information on this particular issue.

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