This Charger troubleshooting guide includes much of the same information provided in the Charger 71xx decision tree a few partners might already have access to, but with an quicker, more intuitive interface.
This document's purpose is to outline the most common and simplest troubleshooting solutions for the most frequent issues. It is not meant to replace Kana Solutions (and in fact has several links to it) nor to be a technical manual.
Note: This guide includes links to resources useful in addressing Image Quality issues: The Drum Isolation pages and the Repeating Defects page, which are not available as internal pages in the machine nor in Kana (yet).
They can be found in the Image Quality Issues section and might be worth gettting even if not using the rest of the guide.
This link will automatically provide the latest version of the guide: