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Cuong New Member
New Member

016-749 error in MAC OS

Product Name: Xerox DocuCentre-IV 3065
Operating System: macOS 10.13 - High Sierra

Hello! 
 I'm have a problem when print in Macbook air. 
 It is print normaly when i remote this. I was install driver and update Mac OS and now this can't print and report for me 016-749 error. 
 I was try reinstall driver, my office have two same printer model and this is same error(Xerox DocuCentre-IV 3065). Here is job history report! 
 Thanks for your help! 
 1.png

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1 Reply
Mohammad_armouti Valued Contributor
Valued Contributor

Re: 016-749 error in MAC OS

Hi 

This product is a FujiXerox product not xerox ;however this fault due to print driver comaptibility issue with your MAC OS

first of all make sure that you already have the postscript kit " optional kit "is installed on the machine ps.PNG

this is the page number 7 from the brochure 

Regards,

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