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mic.bummer Member

016–910 VersaLink B405

When printing to the printer, error 016-910
If you delete the print job, restart the device-everything does not work for long!
A4 paper size


Solution from the forum does not help



I put the settings: 

EWS > System > Defaults and Policies > Specified Paper is unavailable


This does not work!
Tell me how to solve the problem

Thank you



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3 Replies
Community Manager CherylO-Xerox
Community Manager

Re: 016–910 VersaLink B405

Hi Mic.bummer,

Thank you for using the Support Forum. Please take a look at the solutions for the error code 160-910.  If the solution does not help please consider contacting your support centre for further assistance.

Community Manager

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Xerox Employee RobM-Xerox
Xerox Employee

Re: 016–910 VersaLink B405

try the link for support... ya get a screen that appears to not completely load

solutions for the error code 160-910

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: 016–910 VersaLink B405

Original post is listing 016-910, not 160-910

There is a spar specifically that fixes this matter.

When printing the customer print file via EWS web submission error code 016-910 "Required Paper
Sources" on Versalink B400,B405,C400,C405 models. But, when printing the same file via command prompt and print driver the the file is printed without any errors.

So I would start troubleshooting with simply updating the firmware


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