016–910 VersaLink B405

[mic.bummer]

Hello!
When printing to the printer, error 016-910
If you delete the print job, restart the device-everything does not work for long!
A4 paper size

Solution from the forum does not help

http://forum.support.xerox.com/t5/Printing/016-910-message/td-p/208387

I put the settings: 

EWS > System > Defaults and Policies > Specified Paper is unavailable

This does not work!
Tell me how to solve the problem

Thank you

[CherylO-Xerox]

Hi Mic.bummer,

Thank you for using the Support Forum. Please take a look at the solutions for the error code 160-910.  If the solution does not help please consider contacting your support centre for further assistance.

[RobM-Xerox]

try the link for support... ya get a screen that appears to not completely load

solutions for the error code 160-910

[Joe053204-xrx]

Original post is listing 016-910, not 160-910

There is a spar specifically that fixes this matter.

When printing the customer print file via EWS web submission error code 016-910 "Required Paper
Sources" on Versalink B400,B405,C400,C405 models. But, when printing the same file via command prompt and print driver the the file is printed without any errors.

So I would start troubleshooting with simply updating the firmware