016-910 message

[Yangtzee]

Thanks, followed your advice and resolved the issue.

[amproject]

Hey, Im currently having same 016-910 error with all my recent prnting jobs, can you please explain to me how du you mean setting the tray to dedicated? Thank you very much :))

[TammyL-Xerox]

Hello amproject, 

Here are the instruction on how to set the tray priorities, you can also take a look at an article for the error code 016-910. 

To change the tray settings from the printer control panel:

1. At the printer control panel, log in as administrator, then press the Home button. See the Related Content for additional information.
2. Touch Device > Paper Trays .
3. Select a tray.
4. To set the level of restriction on the paper tray, touch Tray Mode and select an option.
5. If you selected Dedicated for Tray Mode, configure the paper size, type, and color.
6. To allow the printer to select which paper tray to use, for Auto Select, click the enable toggle button.
7. To select a priority level for this paper tray, for Priority, touch the Plus icon (+) or Minus icon (-) to increment or decrement the number.
8. Touch OK.

To change the tray settings from the Embedded Web Server:

1. In the Embedded Web Server, log in as administrator, then click Home. See the Related Content for additional information.
2. In the Trays area, click a tray icon.
3. To set the level of restriction on the paper tray, click Tray Mode , then select an option.
4. If you selected Dedicated for Tray Mode, configure the paper size, type, and color.
5. To allow the printer to select which paper tray to use, for Auto Select, click the Enable toggle button.
6. To select a priority level for the paper tray, click Priority, then select an option.
7. Click OK.