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024-310 fault

Product Name: Xerox Versant 80 EX 80 Print Server Powered by Fiery
Operating System: macOS 10.15 Catalina
Can someone tell me what 024-310 fault is? I’m not finding any answers on this in the docs. Machine won’t do anything just gives this fault.
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3 Replies
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Valued Advisor
Valued Advisor

Re: 024-310 fault

Hi,

Possible machine front door interlock switch defective (part no. 110E97990).

 

Gabi

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Re: 024-310 fault

Thanks for the reply. I replaced the interlock and still the same fault. The interlock is good, the fans kick on and off when the door is opened and closed.

When I disconnect the finisher and interface module the machine will get ready. But when I plug those back in and restart it throws the fault. The finisher and interface module cycle like they should. I open the doors to both of them and turn on the machine and it still throws the error.

Any ideas?

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Valued Advisor
Valued Advisor

Re: 024-310 fault

Try to replace the interlock on the finisher and interface module and check their power cables.