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071-101 jam error won't disappear

Product Name: WorkCentre 6515
Operating System: Not Specified

Hello all,

I printed a multi-page document and during printing my paper tray went empty. Printing has stopped and my printer has displayed error code 071-101.

I opened the flaps as described but there was no paper jam. Then I closed everything again and added new paper. Now the error is displayed again every time I try to print.

I canceled the print and restarted it. I have restarted the printer. I even disconnected the printer from power for a few minutes, but nothing helped.

Does anyone have any ideas what I can do?

Thanks for your help,

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Community Manager
Community Manager

Re: 071-101 jam error won't disappear

Hello Ossiost,

This is the only article I found on the issue.

Community Manager

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