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Wallace Rocha
New Member
New Member

09-800 The machine has detected an invalid Toner Cartridge.

Product Name: Xerox B215 Multifunction Printer
Operating System: Windows 10 x64

09-800 The machine has detected an invalid Toner Cartridge. User intervention is required to remove the existing cartridge and to install a valid Toner Cartridge. Printing has stopped, all other machine services(if installed) are unaffected.

o cartucho foi trocado por outro original, que veio em outra impressora do mesmo modelo B215.

 

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3 Replies
TammyL-Xerox
Administrator
Administrator

Re: 09-800 The machine has detected an invalid Toner Cartridge.

Hello Wallace Rocha, 

I found an article for code 09-800 with some steps to try, if you're still having issues after this I would suggest calling into the support center at 1-800-821-2797 to schedule a service call. 

Thanks,
TammyL-Xerox
Community Manager

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pipada
New Member
New Member

Re: 09-800 The machine has detected an invalid Toner Cartridge.

He  remplazado el tonre cian de mi xerox 7845 y no lo quiere reconocer, a pesar de que es origina. Lo hizo y luego lo desconocio. Por favor algún código para solucionar esto

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TammyL-Xerox
Administrator
Administrator

Re: 09-800 The machine has detected an invalid Toner Cartridge.

Hello pipada, 

Please contact the support department for additional assistance. 

Thanks,
TammyL-Xerox
Community Manager

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