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BBrites
New Member
New Member
‎10-06-2020 05:02 PM

116-324

Product Name: WorkCentre 6515
Operating System: Android
Hello, bought a few months the WC6515 that printed from my phone out of the box a few configurations after it stopped printing and shows me the 116-324 error code demanding restart. Any tips on what could be wrong? So far only from Android devices seems to be trouble the windows 7 and 10 work about fine
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TammyL-Xerox
Administrator
Administrator
‎10-07-2020 11:30 AM

Re: 116-324

Hello BBrites, 

I searched our online knowledge base for fault code 116-324 and found this article for the issue. 

If you're still having issues after trying these steps please consider calling our support department for additional assistance.

Thanks,
TammyL-Xerox
Community Manager

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