same answer they said to call 800-835-6100 M-F 8am to 5PM. I guess I will wait to Monday and call them.
We have a 2 week old XeroxC315 Color Multifunctio print. We get the above error message? Can you help to fix this error?
I have the same problem. Xerox is extremely unhelpful. They say they can't even find my serial number in their system. I will have to return it via Dell. Unacceptable.
Please call into the support department at 1-800-821-2797.
We have just deployed 3 of the 4 C315 that we have so far received and 2 of them have the same error. (we haven't powered on the 4th)
What is the resolution !!!
I have a brand new C315 that has the same error every time the printer tries to wake up. I have to unplug and plug back in for it work.
I looked up the code, but it sounds like you have tried everything already, so it would be a hardware escalation. Please call into the support department at 1-800-821-2797.
Brand new Xerox C315 Multifunction Printer, which apparently replaced the Xerox 6515. It randomly goes to a white screen with the error.. "126.11A Service LVPS Error". I read somewhere to make sure the power cable was plugged in all the way and to make sure wall socket is ok. I moved the printer to a different room on a different circuit and still randomly shows the error. When the error appears the only way to reset the machine is to unplug it and plug it back in. I can't find much information on this machine let alone this error.