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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎06-07-2021 02:32 PM

Re: 2nd BTR residue after print

Hello digitalprintplus,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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digitalprintplus
Valued Member
Valued Member
‎06-03-2021 11:37 AM

2nd BTR residue after print

Product Name: Xerox Color C75 Press
Operating System: Windows 7

After runningWhatsApp Image 2021-05-31 at 9.03.06 AM (1).jpeg print jobs even one page with a dark or majority of colour

I get residue on the 2nd btr

It doesn't clean off we change the roller but not the blade as the new blade wasn't shipped. 

And this is what is happening

is it really the 2nd BTR or something else before I order another blade? 

if you clean off the BTR the next print is good then after a few more pages it goes back to what you see in the photo

Please advise thanks

 

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