Hi Xerox sucks,
You mention that it worked before, what changed in your environment when it stopped working? DId you upgrade something, if so what? In the solution above which set of instructions did you try and where in the process is it failing? Are you getting any error messages or fault codes during or after the wireless set-up? Please provide those if they occur. What type of computer are you trying to connect to and what is the operating system you are using on the computer? Please provide these details so we can try to resolve your issue.
I also can't connect via Wifi. It used to work but not now. Plugging in the USB cable works but not w/o it. Tried the above solution (NG). Xerox 800 number was beyond useless. It's horrible that some "simple" setting would not be shared/revealed by their "help" because I don't have an active contract (i.e. more money.... Uggh, didn't I already pay you folks when I purchased the printer?). Am I to pay for their "help" only to find that it's a problem with the hardware? That's really not fair (clearly that's the basis of my selected userName "Xerox sucks"). If there's a solution, just give it to me. Why wouldn't you just do that? (oh right, I get it, you want more money) Very disappointed with Xerox - no worthwhile suport of their product. Only a waste of my time and a clear request for more money. If your product still works, why would you refuse to help me make it work? Sooooo very bad.
Kinda ironic too, if I do spend more money (i.e., replacing the printer) it'll never be w/ Xerox precisely because of this. Seems like a self-defeating way to do business to me but hey - that's your game. It's got you this far. And to think, I left HP due to the price of their ink - that's looking pretty good today.
If there's anyone with a solution, another detail is: I can ping the printer fine (both before and after the "fix" above), just still no prints. Yes, my experience shows that Xerox sucks. I suspect this post will be edited/deleted by some "content Nazi" at Xerox but it should be noted that all here is factual and not offensive (unless you work for disreputable company!!! Then you'd probably find it offensive. Ha, laughing at you!)
Thank you for using the Support Forum. Please take a look at the instructions for configuring wireless connectivity. If these instructions do not help please consider contacting your support centre for further assistance.
I've read all the support threads about this issue and no solution in the horizon yet:
I've just purchased the 3215 and couldn't make it to connect to the Wifi network.
It shows all networks around, I choose my wifi, put the password, and get an error message saying the network may be down etc. (of course it's not.)
instead of chosing the network, I used the advanced settings, wrote the network name and password, playing with all the possible settings there are and none worked.
Not sure why it's so cimplicated to connect it to a Wifi with many connected devices.