I also can't connect via Wifi. It used to work but not now. Plugging in the USB cable works but not w/o it. Tried the above solution (NG). Xerox 800 number was beyond useless. It's horrible that some "simple" setting would not be shared/revealed by their "help" because I don't have an active contract (i.e. more money.... Uggh, didn't I already pay you folks when I purchased the printer?). Am I to pay for their "help" only to find that it's a problem with the hardware? That's really not fair (clearly that's the basis of my selected userName "Xerox sucks"). If there's a solution, just give it to me. Why wouldn't you just do that? (oh right, I get it, you want more money) Very disappointed with Xerox - no worthwhile suport of their product. Only a waste of my time and a clear request for more money. If your product still works, why would you refuse to help me make it work? Sooooo very bad.
Kinda ironic too, if I do spend more money (i.e., replacing the printer) it'll never be w/ Xerox precisely because of this. Seems like a self-defeating way to do business to me but hey - that's your game. It's got you this far. And to think, I left HP due to the price of their ink - that's looking pretty good today.
If there's anyone with a solution, another detail is: I can ping the printer fine (both before and after the "fix" above), just still no prints. Yes, my experience shows that Xerox sucks. I suspect this post will be edited/deleted by some "content Nazi" at Xerox but it should be noted that all here is factual and not offensive (unless you work for disreputable company!!! Then you'd probably find it offensive. Ha, laughing at you!)
