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SeanChiarot New Member
New Member

3250 Phaser solid red light upon powering up

Got us a 3250 that is giving us a red light (solid)

 

we've replaced the toner

cleaned every nook and craney we can without dissassembling the printer to it's bare bones.

still no luck.

 

the web app says "Stop Printing, Service Requested"

Any ideas?

 

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: 3250 Phaser solid red light upon powering up

Hi SeanChiarot,

Thank you for using the Support Forum. Please remove the new print cartridge and power off the machine.  Use the install print cartridge following the instructions here.  Power the machine back on.  If the light is still on power off and unplug the machine for 1 minute then plug the machine back in and turn on the machine.  If the problem continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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