cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

3600 Empty tray 2, pulling from 3

Is there a way to configure the printer so that it does not automatically access drawer 3 when drawer 2 is empty?

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: 3600 Empty tray 2, pulling from 3

yes , you can configure auto tray setyp on the setup of the machine

or print to a specific tray instead of auto

or define each tray with a different type of media, not just plain

0 Kudos
Highlighted
New Member
New Member

Re: 3600 Empty tray 2, pulling from 3

I am having the same problem. Were you able to figure it out?

 

There is no option to set the size for tray 2 or 3 which would eliminate this problem. We have tray 2 as letter and tray 3 as legal. It's a huge pain when the letter runs out and it automatically pulls to legal.

 

Has anyone else been able to come up with a solution??

 

Sincerely. 

Tags (1)
0 Kudos
Highlighted
Technical Escalation Support
Technical Escalation Support

Re: 3600 Empty tray 2, pulling from 3

There are two settings you want to change.  Connect to the machine's built in web page by typing the IP address of the device into your web browser. 

 

Once connected to the web page, click on the "Properties" tab on the top of the page.  Then under the "General" folder on the left hand side select "Printer Defaults".

 

Under the "Print Mode Settings" section (towards the bottom of the page) set "Tray Chaining" to "Off" and "Auto Continue" to "Off".  Click "Save Changes" at the bottom of the page. 

 

At this point it should not automatically switch to another tray that contains a different size/type of media.  However, it will only hold the job for a limited period of time and then will flush the rest of the job.  If you aren't paying attention when it runs out of paper, you may need to re-send your job. 

 

Hope this helps.

 

~Tim

Thank you,
Tim
Xerox 2nd Level
Remote Support Engineer

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s).
0 Kudos