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DarrylH99529-ASP
Technical Escalation A4 Service Provider
Technical Escalation A4 Service Provider

3635 Firmware needed

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Product Name: Other - specify product in post

I have a Phaser 3635 mfp(BB1260900) that has issues with scan to folder and printing of some Microsoft docs, that was recently installed. The current firmware on the unit is 20.105.10.008 but client says the standard they have been using is 20.105.24.000 which i cant seem to locate(probably a SPAR). anyone know where i could get a download of 20.105.24.000?

Darryl Murphy
A+, HP APS, DCSE, OHS
Senior Technical Specialist
ABM Integrated Solutions
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2 Replies
Kimzi
Valued Advisor
Valued Advisor

Re: 3635 Firmware needed

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Hey you!

 

I suggest you call Xerox and ask to speak to second line support.

 

Best Regards

Kimzi


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DarrylH99529-ASP
Technical Escalation A4 Service Provider
Technical Escalation A4 Service Provider

Re: 3635 Firmware needed

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I found the firmware from an external source and all good now

Darryl Murphy
A+, HP APS, DCSE, OHS
Senior Technical Specialist
ABM Integrated Solutions
0 Kudos