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paulf
Member
Member

5755 - jobs stuck "waiting for printer"

Workcentre 5755 - 061.132.222.15103 firmware

 

Occasionally jobs just get stuck on the printer's queue. No reason is given, paper trays are full, etc. One job will be 'waiting for the printer' while the rest will be paused.

 

Any ideas? A quick restart solves it but I shouldn't have to be doing that every few days.

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1 Reply
MargoV-Xerox
Xerox Analyst
Xerox Analyst

Re: 5755 - jobs stuck "waiting for printer"

my suggestion is to contact customer support via your toll free support number - this may be something that a technician needs to address for you.

regards,
Margo Valens, Xerox Customer Trainer
Edmonton
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