5775 - How to print a color pdf in black & white and not greyscale?

[AaronH]

All,

 When printing a color pdf from Adobe reader the output is in greyscale and unreadable. I have looked high and low for some sort of option to turn off greyscale, dithering, etc. with no success. The only solution I have found so far is to turn the contrast all the way up to three. At least it's legible, but still not very good. How do you force the 5775 to print a color document in black and white only?

Thanks,

Aaron

[CherylO-Xerox]

Hi AaronH,

Thank you for using the Support Forum. Please try the following and see if this will fix the issue.

1. Open the Printers or Printers and Faxes window.
2. Right-click on the printer, and select [Properties] from the menu.
3. Click on the [Options] tab.
4. Click on [Predefined Configurations] to expand the option.
5. Click on [Black and White Only].
6. Select [Enabled].
7. Click [OK].
8. Close the Printers or Printers and Faxes window.

If this does not work please consider contacting your support centre for further assistance.

[AaronH]

I don't seem to have that option. Please see screenshot below.

[CherylO-Xerox]

Hi AaronH,

What OS are you using?  Also have you downloaded and installed the latest driver for your machine?  I will need to check the same driver you are using. 

[AaronH]

Those are good questions. I was going to include that information in my last post and forgot.

Windows 7 64bit

Last week I was using driver: 5.185.41.0N 2011.01.31

Since then I have tried 5.196.12.0N 2011.07.18 as well as 5.303.16.0N 2013.02.08, as far as I can tell neither of those drivers have an option to print black and white only.

[Kimzi]

Hey, Aaron!

Follow Cheryl's steps again, though on number two when it says "Right-click on the printer, and select [Properties] from the menu" - I do think you should choose "Printing Preferences" instead as you're on win7.

You can also go here, to save the settings as default:

Devices and Printers -> Printer Preferences -> Advanced -> Printing Defaults.

Best Regards

Kimzi

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[AaronH]

Thank you for the reply, however there is no black only option available. Please see screenshot below.

[Kimzi]

Hmm, what if you choose "High contrast" in the Advanced settings? Does that make a difference? (Advanced -> Image Options -> Grayscale"

When you're about to print from Adobe Reader you can choose to thick "print in black and white (grayscale)" and then go to "Advanced" and thick "Preserve black" and "Threat grays as K-only".

Does that help?

Best Regards

Kimzi

--------------------------------------------
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[AaronH]

As I stated in my original post, I can turn contrast up to 3. I am then at least able to read it, however, it is still a greyscale image.

Preserve black and K-only greys are already selected.

 I don't understand why these printer drivers don't have a black only option. It is a standard feature that is commonly found in almost all printer drivers.

[Kimzi]

Hey again!

There is a setting in Advanced too, where you can select high contrast or high brightness.

What if you check the feature in Adobe reader that makes the printer determine on it's own?

Just fiddle around with the settings in Adobe reader and see if that's any help?

You could try the global print driver, when the driver is installed go to Printer Properties -> Options -> select basic printing mode or Xerox Workcentre black and white, I do not know if it will help but you can always try as you now should be able to see an black only option. (if you choose the 5775 in the global driver, the black only option will disappear, guess the printer does not have support for this?)

This is only suggestions as a workaround.

Best Regards

Kimzi

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Please remember to select "Accept as Solution" for posts that helped you solve the issue.