Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎03-20-2014 06:49 PM

Re: 5845 says processing but does not. Once restart, the jobs print fine.

Hi John Sharbaugh,

Thank you for using the Support Forum. Are you using the Energy Save mode?  Take a look at the information about setting up the Energy Saver mode.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Reply
John.sharbaugh
New Member
New Member
‎03-18-2014 03:35 PM

5845 says processing but does not. Once restart, the jobs print fine.

Product Name: Other - specify product in post

Usually on Monday morning the jobs just sit in the Active queue and say processing.  If I do a restart, those jobs print.  We have quite a few 5845 printers and this happens on many of them.   I'm thinking I should try to schedule a restart in the middle of the night if that is possible.

0 Kudos
Reply