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John.sharbaugh
New Member
New Member

5845 says processing but does not. Once restart, the jobs print fine.

Product Name: Other - specify product in post

Usually on Monday morning the jobs just sit in the Active queue and say processing.  If I do a restart, those jobs print.  We have quite a few 5845 printers and this happens on many of them.   I'm thinking I should try to schedule a restart in the middle of the night if that is possible.

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: 5845 says processing but does not. Once restart, the jobs print fine.

Hi John Sharbaugh,

Thank you for using the Support Forum. Are you using the Energy Save mode?  Take a look at the information about setting up the Energy Saver mode.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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