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rbright@bkd.com
rbright@bkd.com New Member
New Member
‎03-28-2014 03:22 PM

5875 - Printed Document Shifting to Right

The issue I am having is related to printing from Adobe 10.1.9 document to Xerox 5875 with the Margins = None with the Printer Properties | Advanced.  When printing with this setting, the printed document is shifting to the right.  This is occurring on three (3) 5875 devices but not on another device.  We have compared the configuration settings page and they appear to be identical.  We have confirmed that the print driver is the same version (5295.1300) and the firmware version is the same (071.190.103.23400).

 

We need a resolution to this issue as we are using it to print tax returns for the upcoming 4-15 deadline.

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎03-31-2014 03:33 PM

Re: 5875 - Printed Document Shifting to Right

Hello rbright,

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5875. 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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